Ep 85: Key Compliance Missteps and How to Avoid Them

Episode 85: Key Compliance Missteps and How to Avoid Them
Guest: Kent Keister

Overview
Welcome to the Financial Advisors Want to Know Podcast! I’m Catherine Tindall, CPA with Dominion Enterprise Services, where we help financial advisors navigate income tax planning and compliance.

Today’s guest is Kent Keister, Founder of Reliant Compliance. With over 20 years of experience in financial services compliance—including roles as CCO, Director of Compliance, and Senior RIA Consultant—Kent brings deep insights into how RIAs can navigate the complex world of regulatory compliance with clarity and confidence.

Key Takeaways:
✅ Compliance Supports Growth – Compliance isn’t a roadblock—it’s a foundation. When implemented strategically, compliance processes can strengthen and safeguard your firm as it grows.

✅ Outdated Manuals = Risk – One of the most common errors firms make is failing to regularly update compliance manuals and documentation, which can leave them vulnerable during audits.

✅ Going Independent? Be Prepared – Transitioning to an independent RIA comes with increased compliance responsibilities. Advisors must plan ahead to avoid regulatory gaps.

✅ Off-Channel Communication is a Risk – Texts, Zoom calls, and emails must be properly archived. The key is not limiting communication, but managing and documenting it correctly.

✅ Consistency is Critical – Mismatched language between your website, Form ADV, and client agreements is a red flag. Keep your messaging and documentation aligned to stay compliant.

Connect with Kent Keister
🌐 Website: ReliantCompliance.com
🔗 LinkedIn: Kent Keister

Connect with Catherine Tindall
🔗 LinkedIn
📅 Book a Coffee Chat
📧 Email: admin@dominiones.com
🌐 Dominion Enterprise Services

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